Summary:

The successful candidate will be provided an opportunity to solve technical problems for users.

Essential Duties and Responsibilities:

• Provide users with high quality, courteous, and accurate technical information in a timely and efficient manner.
• Perform departmental and support related tasks such as bug report verification, technical writing, software testing, and documentation review.
• Manage workload and other assignments efficiently while being able to resolve time-critical situations reliably and professionally.
• Maintain thorough knowledge of products and support tools.

Qualifications (Skills Required):

• Self-starter with the ability to multitask.
• Excellent written and verbal communication skills.
• Excellent leadership, planning and organization skills.
• Experience in software problem determination, analysis and resolution

 Education:

• BS in Electrical Engineering or Computer Science, or equivalent.
  
  

 Disclaimer